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Troubleshooting.

  • August 6, 2019

    Failed ESXi Upgrade: Recovering When Update Manager Goes Wrong

    ESXi host upgrades via vSphere Update Manager (VUM, now Lifecycle Manager in newer versions) are routine operations that usually go smoothly. When they don’t, the failure modes can range from …

    VMware ESXi Upgrades Update Manager Troubleshooting
  • May 14, 2019

    VMFS Datastore Corruption: How It Happens and How to Recover

    VMFS (VMware File System) is a clustered filesystem that lets multiple ESXi hosts access the same LUN simultaneously. It’s reliable, well-tested, and handles concurrent access through …

    VMware VMFS Storage Datastore Recovery Troubleshooting
  • January 22, 2019

    Troubleshooting NSX-V: Controller Issues and What They Actually Mean

    NSX-V’s control plane runs on a cluster of controller VMs that manage logical network state — VXLAN mappings, logical router tables, and distributed firewall rule distribution. When controllers …

    VMware NSX NSX-V Troubleshooting Controllers
  • June 22, 2017

    vCenter SSO: The Most Misunderstood Part of vSphere

    vCenter Single Sign-On (SSO) is the authentication backbone of the vSphere platform. It handles login to vCenter, manages identity sources, and issues tokens that vSphere services use to authenticate …

    VMware vCenter SSO Authentication Troubleshooting
  • April 3, 2017

    Stale Data After a Failed vCenter Upgrade: How to Clean It Up

    A failed vCenter upgrade is among the more stressful VMware events you’ll deal with. The VMs are still running, HA and DRS are still functioning on cached state, but vCenter itself is in an …

    VMware vCenter Upgrades Troubleshooting
  • October 4, 2016

    vCenter SSL Certificate Issues: The One That Bit Me Three Times

    Certificate issues in vSphere environments are the most reliable source of annoying, hard-to-diagnose problems I’ve encountered. They show up at upgrade time, after hardware changes, when adding …

    VMware vCenter Certificates SSL Troubleshooting
  • May 18, 2015

    XenServer Pool Master Failure: What Actually Happens and How to Recover

    The pool master is XenServer’s single management control plane for a resource pool. All XenCenter connections, all xe CLI commands that operate across the pool, all pool-level configuration …

    XenServer Citrix High Availability Troubleshooting
  • August 22, 2014

    Exchange 2013 Mail Flow Troubleshooting: A Methodical Approach

    Mail flow issues are the highest-urgency Exchange problem category — users notice immediately when email stops working, and everyone assumes it’s the mail server’s fault even when …

    Exchange Exchange 2013 Mail Flow Troubleshooting SMTP
  • December 3, 2013

    Exchange 2013 Managed Availability: Friend or Enemy?

    Managed Availability is one of Exchange 2013’s most significant operational changes — and one of the least understood. It’s a built-in health monitoring and self-healing framework that …

    Exchange Exchange 2013 Managed Availability Troubleshooting
  • October 14, 2013

    Exchange 2013 Database Troubleshooting: Dirty Shutdown and ESEUtil

    At some point, you will open the Exchange Admin Center or EMS and find a database in a dismounted state. If you’re lucky, it’s a managed availability-triggered failover that resolved …

    Exchange Exchange 2013 Database Troubleshooting ESEUtil
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